Click Here

IAR practice tests and other information can be found on the Pearson website:

Click Here

Click Here

Map Testing Issues

Here are some common things that we will need to know.

1. The student is "In Progress"

The test for the student will need to be resumed/started. No Operational Technician will be able to start and resume the session. The Test Administrator (Assistant Principal) will have to resume the test. Please attempt to have the teacher contact the building's test administrator to assist the teacher.

2. The student doesn't see the MAP Kiosk Application

Walk the teacher through locating the Kiosk App on the bottom right. If the Kiosk Application doesn't exist, the student will need to go to the designated Chromebook Swap out area for a loaner.

3. Screen Resolution Error

To set screen resolution to 100% on the student Chromebook, hold down Shift and Ctrl and press 0. This can be completed in kiosk mode as well. Restart the Chromebook and relaunch the app.

4. Browser Error

Update chrome. Click for instructions on how to update chrome. Click Here

Click Here

This link is for teacher and administrators to administer the test and to analyze data

Click Here

Please open the attachment for kid-friendly instructions on launching the MAP test on Chromebooks.

Click Here

Click Here

Click Here

Open the attachment to view instructions for setting up USB headphones on your device(s)

Click Here

Open the attachment to view instructions for setting up USB headphones on your device(s). 

Click Here

Click Here

Click Here

The District will be providing SIX (6) Chromebook chargers for each homeroom in all schools.

This will help minimize the loss of instructional time due to uncharged devices.

Please note: these chargers are intended to stay in the classrooms.

If students need to replace their chargers for home use, they should purchase a new charger from the school office.

Click Here

Remove A Profile From A Chromebook

1. On the sign-in screen, click the profile that you want to remove

2. In the lower-right corner of the profile picture, click the Down arrow 🔽

3. Click Remove this user

4. In the box that appears, click Remove this user

If profile cannot be removed, perform device wipe

1. Press and hold Esc + Refresh 🔄 + tap Power 

2. Press Crtl+D to begin Dev mode, then press Enter

3. Press Space, then press Enter

***The Chromebook deletes its local data, returning to its initial state. This can take a few minutes

4. When the transition completes, all account information and data stored on a Chrome device that isn't synced with Google Chrome Sync, such as photos, downloaded files, and saved networks, has been deleted.

5. The Chromebook will need to be setup again by the IS Department for student use. Please submit the Chromebook for replacement

Click Here

Keep Awake is a tiny Chrome extension made by Google that can disable Chromebook sleep mode from kicking in, both if the lid is closed or when the idle sleep timeout is reached. Think of it as a caffeine shot for your Chromebook.

The extension adds a small button to the Chrome toolbar menu. This button can be clicked to toggle between modes that override the default power settings of Chrome OS:

1. Sun Icon (Screen kept on and all power management suspended)

2. Sunset Icon (Screen will dim/blank but system won't sleep)

3. Moon Icon (Power management untouched)

Use the extension to disable sleepmode on your Chromebit. 

Click Here

Click Here

Is your hotspot powered on?

If the hotspot is not showing any light after pressing the power button, then you need to "power on" the hotspot by holding the power button until all the lights are green and then release the power button.

Is it connected to the T-Mobile network?

Green light indicates a good network connection

Yellow light indicates a poor network connection

Red light indicates either no network connection, no SIM card, or no service

From time to time, devices may lose connection with T-Mobile network, just like your computer can lose connection to a wireless network. Restarting the device forces the device to reconnect, which helps with network and connectivity problems.

Is it broadcasting a Wi-Fi signal?

Green light indicates Hotspot is broadcasting the SSID (Service Set Identifier) listed on the back of the hotspot.

If the Wi-Fi signal is not green, please submit device to your teacher for a swap-out replacement by following our standard Chromebook swap-out procedures.

Does the hotspot have sufficient battery?

Solid green light indicates battery level is 40-100%

Solid yellow light indicates battery level is 16-39%

Solid red light indicates the battery level is less than 15%

When the device is charging, the indicator will flash:

Red when the battery level is below 15%

Yellow when the battery level is 16-39%

Green when the battery level is 40-100%

Charge the hotspot if the battery indicator is yellow or red

If you are unsuccessful with these steps, call T-Mobile Customer Support at (844) 341-4834

When contacting T-Mobile support, be prepared to provide the following:

Phone Number: Device ID on the back of the hotspot

They may ask for the SIM card number, which is listed on the pink plastic card in the original box. If you do not have that card, you will be instructed on how to remove the SIM card inside the hotspot for the number.

If T-Mobile determines a replacement is necessary, please submit the hotspot for a replacement. Please get a ticket number from T-Mobile if they are unable to resolve the issue due to a network error on their end.

If you have troubleshooted using all of the steps above and are still unable to use your hotspot, please submit your hotspot for a replacement by calling the tech hotline at (708) 762-2242. Please be prepared to provide a ticket number from T-Mobile if one was provided.

Click Here

 

A Hotspot? What's That?

The T-Mobile EmpowerED 2.0 program hotspot is a small, portable device which allows students to connect to the internet with their district-issued Chromebook in order to access digital resources and enrichment platforms to support learning anywhere.

Who is eligible to receive a Hotspot?

Just like District 99's Chromebook student loan process, the hotspot program is open to all students currently enrolled in a District 99 school.

When will students receive Hotspots?

Parents/guardians who register can expect to receive a hotspot and Chromebook bag this fall.

Will this cost anything?

No! This program is provided to students at no cost.

Where can I learn more about Hotspots?

For more information, or if you need hands-on assistance, stop by one of the District's parent forums to receive more detailed information.

Is this Hotspot safe for children to use?

Absolutely! As will all district-issued technology devices, safety is at the forefront. Though nothing replaces strong parental presence and monitoring, all internet traffic is monitored by the same internet filtering used for students while at school. Students are expected to remember digital citizenship best practices to stay safe while using the internet at home.

How is this program going to help my child in school?

Access to the internet, via hotspots, provides for extended learning through district resources and enrichment platforms. Students can continue their learning anywhere at any time!

Children will have access to a myriad of District 99 learning platforms and resources, (e.g. Acheive3000, Splash Math, Imagine Learning, IXL)

More information on Enrichment Platforms:

District 99 offers a variety of online programs to enrich learning for all students. The variety of online tools are intended for different purposes within the school day and at home. Starting October 1, 2019, students will have the opportunity to take home a T-Mobile Hotspot. This feature will allow teachers to assign online programs as homework.

Product Name	Students	Intended Use
Imagine Language and Literacy "With Imagine Language & Literacy, every child receives explicit, targeted instruction within an individualized learning path that continually adjusts to their needs."	All K-3rd Grade Students	Used during Reading Workshop as a center Assigned during power half hour Assigned as homework practice
Imagine Español  "Biliteracy opens doors of opportunity for sutdents- Imagine Espanol's varied activities help students develop in the four domains of listening, speaking, reading, and writing."	All K- 2nd Grade Transitional, NC, Dual Language Students	Used during Reading Workshop as a center Assigned during power half hour Assigned as homework practice
Imagine Math "Growth in Math is achieved by meeting students 'with a completely personalized learning pathway to meet their specific needs so all students can access and master grade-level standards."	All K-8 Grade Students	Used during core math instruction with students completing District created pathways that align with curriculum content Used during power half hour with students completing self-paced grade level pathway
Achieve 3000 "Based on decades of scientific research, Achieve 3000®'s proven and patented method of online differentiated instruction engages all learners at their individual reading levels and constantly challenges them to improve their learning skills	All 3-8 Grade Students	3rd-6th graders use during Reading Workshop as a center or independent reading time, Science and/or SS (twice a week) 3rd-6th graders use during power half hour 7th-8th graders must use during Music/Art (twice a week pending length of week) 7th-8th graders can optionally use this during ELA, SS, and Science 7th-8th graders are assigned this as homework
Splash Math "Grade-level apps provide activities and games to introduce and deepen the understanding of Math vocabulary and concepts through independent learning."	All K-5 Grade Students	Specific content assigned in correlation to core instruction Used during power half hour, students completing recommended lessons Assigned as homework Goal is that all students complete entire curriculum map for grade level by June 2020
IXL (Math Only) "IXL Math is more than just numbers. With unlimited questions, engaging item types, and real-world scenarios, IXL helps learners experience math at its most mesmerizing!"	All 6-8 Grade students as well as 5th grade students that complete Splash Math	Specific content assigned in correlation to core instruction Used during power half hour, students completing recommended lessons Assigned as homework

 

Now that my child has a hotspot, what can we do with it?

Parents can support learning at home within the resources mentioned above. Students can explore independently or follow a prescribed pathway provided by their teacher.

The goal of the IgnitEd Enrichment Program in Cicero District 99 is to give every K-8 student the opportunity to complete enrichment activities in reading and math outside of the regular school day to support the improvement of students' academic achievement.

All K-8 students are allowed to take their Chromebook home for use with a T-Mobile hotspot

For the 2019-2020 School year, T-Mobile staff has partnered with District 99 technicians to deploy hotspots to every K-8 student.

Each hotspot will connect only to the students individual Chromebooks. In the event of a swap, a new hotspot will be issued. During the swap, if both the Chromebook and the hotspot are not returned, the student will use a loaner device until both items are returned for swap. Students should keep their Chromebook bags. Administrators will need to refine procedures for swap outs for the building to ensure the Chromebook and hotspot swaps are stored securely together until pickup.

Principals should encourage teachers to promote the use of District 99 Enrichment Resources for students to practice reading and math skills.

Teachers should share the IgnitED Program expectations with parents whenever possible, including the use of Enrichment Resources nightly for 30 minutes.

Teachers should encourage students use Enrichment Resources nightly for 30 minutes to practice reading and math skills.

Each school site should create incentives to promote and monitor the IgnitED Enrichment Program among teachers, parents, students, and staff. 

Teachers will be provided with a "Top 5" support guide to assist students with the use of hotspots. If issues cannot be resolved through use of the guide, teachers should escalate to administrators to assess next steps. 

At home, if tech support is truly needed, there is a T-Mobile 800 number on the hotspot for parents to call.

Lost/Stolen hotspots follow the same procedures as Chromebooks: parents report to police, and then to building administrators.

Enrichment Resources do not replace homework and cannot be made mandatory

While the use of Enrichment Resources is not mandatory, we do encourage teachers to promote the use of enrichment resources and monitor student progress towards higher levels of academic achievement.

Students are expected to maintain good Digital Citizenship inside and outside of the school

Tech training will be available during Parent University and Parent Coffees.

Students should use Enrichment Programs every night for 30 minutes.

Practice makes perfect! Use your student Chromebook and your T-Mobile hotspot to practice your skills at home for 30 minutes every day.

Set goals and work to achieve them!

The T-Mobile hotspot must stay in your Chromebook bag.

A swap will only take place when the Chromebook and hotspot are returned together. A loaner will be provided until both items are returned.

IgnitED 99 is the result of a $2.6 million technology award from T-Mobile. providing unlimited 4G LTE Wi-Fi hotspots for more than 12,000 students. This initiative holds great potential to improve academic achievement for our students by providing internet access at home for students to access District enrichment resources.

Click Here

Click Here

Click Here

Click Here

Click Here

Click Here

Top 5 Things To Know About Logging In To Powerschool/PowerTeacher:

1. Do not save your password into your Internet browser! You must type in your username and password to log into the system each time.

2. Write down your password and keep it in a safe place.

3. Use the correct URL for the area of PowerSchool you need to log in to. Each portal has a separate username and password to log in.

ADMIN LOGIN

TEACHER LOGIN

PARENT/STUDENT LOGIN

4. If you receive an error message (in Chrome) that the "teacher portal is down," type in your username and password again to log in. This is a known bug in PowerSchool with no current resolution.

5. If you enter an invalid username or password, your account will be locked after 10 failed attempts. To unlock your account or reset your password, OPEN A HELPDESK TICKET

Click Here

Click Here

Click Here

Click Here

Click Here

Click Here

Click Here

This could be due to networking problems. Try the following (one change at a time, so it is known what actually caused the problem when it goes away)

Open Reader's preferences and go to the "General" category. Uncheck the two "Show online storage" options. This will not connect to Adobe's "Document Cloud" when you try to open a document.

Open Reader's preferences and go to the "Documents" category. Set the number of files in the recently used list to 1 (this will remove all your files that you have recently used for that list). If this fixes your problem, then there may be something wrong with one of the files that you've recently used (e.g. a network drive no longer being available).

Open Reader's preferences and go to the "Security (Enhanced)" category and set "Protected View" to "Off" and uncheck "Enable Enhanced Security".

Student Chromebooks in kiosk mode should show a green ISA app that reads "2019 ISA"

If that does not show, have the user power down the Chromebook so that the blue LED on the front edge of the Chromebook is off by pressing the time in the bottom-right of the screen then pressing the power icon 

Power the Chromebook back on after 10 seconds by pressing the power button along the right edge of the Chromebook

Verify that the 2019 ISA app is now showing in kiosk mode

If the app is still not showing, make sure Chromebook is up to date:

Have the user sign into the Chromebook

Click on the time in the bottom-right corner

Click on the settings "gear" icon

Click on the "three horizontal lines" in the top-left corner of the settings window

Click on "About Chrome OS" from the drop-down menu

Select "Check for updates" and follow any prompts to update

If the app is still not showing:

Have the user sign into the Chromebook

Launch Chrome browser

In the web address field, enter the following: chrome://policy

Click the "Reload policies" button

Shutdown/Restart the Chromebook and verify the 2019 ISA app is now showing in kiosk mode

If the app is still not showing, the user will have to complete a Chromebook replacement form so it can be swapped out. To test the ISA app for functionality:

Start the ISA app on the student device

Sign in using one of the 32 character codes: CLICK HERE

Navigate through the different items to test

Select "Pause and Logout" from the last item (this will allow you to reuse the access code)

How to fix Raptor Printing Issues:

Make sure the printer is plugged into the correct port in the back of the computer. There is a label on the back the specifies what should be plugged in where. If they are not in the proper ports they will not work correctly.

Once verified, Unplug the printers USB cord from the back of the computer, wait 10 seconds and plug it back into the SAME port and try to print.

If it does not print after this:

Click on the system tray arrow on the taskbar (by your battery, volume, and network icons)

Right click on the raptor icon and select open hardware services

Go to the settings tab

All printers are most likely set to the Dymo 450 and it needs to change to DYMO Twin Turbo (auto)

Click on the pencil to the right of the printer and change it to dymo twin turbo (auto) and click the green checkmark. Do this for all printers on the settings tab.

Click save at the bottom of the page

Click the print icon next to the printer to print a test badge

If it prints you are all set

If it is still not printing, please initiate a remote session: CLICK HERE

If the mouse is disappearing in chrome simply type chrome://restart into the address bar and that should bring it back.

If for some reason it does not, restart the entire computer.

If issue still not resolved do the following:

Open settings in chrome browser

Search for "hardware acceleration"

Toggle "Use hardware acceleration when available" off

Click Here

Click Here

Click Here

Click Here

Click Here For Firmware Update

Click Here For USB Firmware Update

Click Here

With the remote press the source button, then down, down, up, source

Click Here

Click Here 8851/61

Click Here 7821

Open the attachment to access the official Cicero District 99 form to request student drops/deletes after 6th Day Enrollment.

Please read the top portion of the form to make sure student records are correctly prepared for drop/delete.

Once this form is complete, please attach to a new Helpdesk Ticket titled "6-Day Drops/Deletes" (One form and ticket per building, please)

The form should be submitted after enrollments have been verified for students on September 1, 2016, and no later than 4:00 PM on Friday, September 2, 2016 for the 2016-2017 School Year.

If you need help with this form, or with any part of this process, please contact the Information Services Department at (708) 863-8632

Click Here

Open the attachment to access the official Cicero District 99 form letter to assign Home Access Center (HAC) accounts to parents and guardians of students.

You may perform an "Advanced Search" in eSchoolPLUS to generate a mailing list for applicable recipients. Complete a Mail Merge in Microsoft Word and create all your letters in one quick process.

Note: Make sure to change the letterhead for your building before printing!

Click Here

Open the attachment to access the official Cicero District 99 form letter to notify parents and guardians of students suspensions. 

Generate the data file for letter recipients in eSchoolPLUS. Complete a Mail Merge in Microsoft Word and create all your letters in one quick process.

Note: Make sure to change the letterhead for your building before printing!

Click Here

When a student transfers between schools in the district:

• Student will take their assigned Chromebook, charger and hotspot with them to their new school assignment.
• Students are not to leave these items in the school office. 
• Issued devices will follow students throughout the school year, regardless of school assignment.
• Devices are issued to students, not to schools or classrooms.

When a student leaves the District, they must drop off their Chromebook, charger and hotspot to their school's main office. Front office personnel will fill out the form below

Student Devices To Pick Up Due To Transfer Out Of District

• Once the form has been filled out, a technician will come pick up the devices from the office within a 24 hour period.
• Please submit the form as soon as possible so that devices can be picked up and recirculated into the district inventory as soon as possible.